Title
Project Manager, Revenue Management Research & Development
Location
Silver Spring, MD
Description

SUMMARY STATEMENT

I. SUMMARY STATEMENT

Manage projects related to the implementation of departments pricing, revenue management and distribution strategies for all Choice hotels; Develop and analyze business cases; Provide business oversight and project management for key initiatives to improve hotel-level performance; Work with business units and IT to develop business requirements for key initiatives; Develop and implement communication and rollout plans; Provide leadership to cross-functional teams to ensure revenue management and distribution strategy objectives are achieved.

II. ORGANIZATION

No direct reports

III. PRIMARY DUTIES AND ACCOUNTABILITIES

Facilitate both internal and franchisee stakeholder participation in definition of departmental strategic and operational projects; analyze industry and competitive landscape and identify strategic opportunities; conduct cost/benefit analyses, create business cases and recommend strategic initiatives. Track and communicate effectiveness of defined strategies and tactics while making recommendations for on-going adjustments. Analyze business processes for efficiencies and recommend changes to increase operational efficiencies and/or revenue targets.

Provide project management leadership and support from project definition through post-launch for multiple departmental strategic and operational projects. Lead cross-functional teams, create support for recommendations and manage implementation. Facilitate communication of project status to all levels of management and stakeholders. Manage trade-offs of project schedules, cost, and content, and identify corrective action to address project risks.

Work with business units and IT to develop business requirements for key programs and initiatives, and to evaluate means of acquiring/implementing pricing and revenue management technology solutions. Prioritize and manage system enhancements and defect resolution through the IT process. Act as a liaison between IT and the business units/other stakeholders.

Develop and implement appropriate franchisee and internal communications and rollout programs; work across departments to incorporate in or update franchisee training materials. Assist in collaborating with franchisees and hotel operators as needed to test, research and communicate new concepts, and roll out new systems and processes. Assist in gathering feedback from stakeholders on the effectiveness of programs post-launch.

IV. SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE

Bachelors or Masters degree in Hotel, Business, Finance, IT, or a relevant field of work, or an equivalent combination of education and work-related experience.
Minimum 5+ years of relevant work experience, ideally with consulting firm, Fortune 500 Company, or significant lodging company.

Excellent analytical skills and project management skills, experience in financial modeling, and business case development required.

Strong communication skills required; experience in coordination between the business and information systems a strong plus; strong presentation skills required, must be able to interact with and present to senior management.

Ability to demonstrate initiative and creative problem solving in a collaborative, team-oriented environment.

Must be able to uphold Choices Values & Performance Principles of collaboration, performance excellence, sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect.

Experience with franchising and hospitality businesses a plus

Up to 30% travel.